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A free public service, Virginia Relay enables people who are Deaf, Hard of Hearing, DeafBlind, or have difficulty speaking to communicate with standard telephone users via TTY (text telephone) or another assistive telephone device. The conversation is relayed between the two by a specially trained Virginia Relay Communication Assistant (CA).
Relay services are available 24 hours a day, 365 days per year, with no limit on the number or length of calls a user may make. By law, every call is handled with the strictest confidentiality. Special features are available for individuals who have difficulty speaking, as well as Spanish-speaking and sign language users.
Anyone can make a Virginia Relay call just by dialing 7-1-1.