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11/3/2020 | By Seniors Guide Staff

As hearing loss progresses, it often becomes more difficult to understand what is being said over the telephone.

While texting on a mobile phone is one solution, the loss of manual dexterity as we age can make that frustrating. It’s frustrating not to be able to communicate easily with loved ones and friends.

This challenge has led to the development of technology that brings together captioning and a telephone. This has become known as the “captioned telephone.”

A captioned telephone enables a conversation to be conducted using a built-in screen to display words in text as they are spoken. It can restore your confidence in communicating over the phone so you can connect with the people you care about, just like you used to. The equipment is simple to use and is available through the Division of Services for the Deaf and Hard of Hearing at no cost to qualified applicants.

If you have friends or loved ones with hearing loss who have difficulty understanding on the telephone, encourage them to check out this innovative solution and help them reconnect!

By Kim Calabretta, Customer Relations Manager CapTel North Carolina kim.m.calabretta@t-mobile.com (844) 519-4806 (toll-free).

Seniors Guide Staff

Seniors Guide has been addressing traditional topics and upcoming trends in the senior living industry since 1999. We strive to educate seniors and their loved ones in an approachable manner, and aim to provide them with the right information to make the best decisions possible.

Seniors Guide Staff