Retirement Planning, Elder Law, and Senior Finance

1/6/2022 | By BBB Serving Central Virginia

The BBB serving Central Virginia warns of COVID-19 test scams: scammers sell fraudulent coronavirus tests that give inaccurate results, while also collecting consumers’ personal information. What can you do to avoid being scammed?

The US Food and Drug Administration is warning people of fraudulent coronavirus tests, vaccines, and treatments as the pandemic continues. According to Centers for Disease Control, since the arrival of the Omicron variant, the increase of testing for COVID-19 has become a concern. Scarcity often leads to potential scams for a product that doesn’t exist, the compromise of personal identifiable information, or the increase of deceptive advertising.

The Federal Bureau of Investigation (FBI) issued a warning earlier this year about potential fraud related to the antibody tests. Scammers are selling unapproved COVID-19 antibody tests, which can give inaccurate results. In doing so, they are also collecting personal information, such as Social Security numbers and dates of birth. They may also be stealing health insurance or Medicare information that can be used in future schemes.

How the COVID-19 test scams works

Robocalls are sent out to consumers directing them to a website that looks like a clinic or medical supply company offering COVID-19 tests. These tests allegedly identify if a person has been infected with coronavirus – even if they’ve recovered. Some even promise results in 10 minutes. However, to receive a test, a credit card or a form needs to be completed with personal information.

In some cases, the test involves an easy at-home testing kit. Other times, the tests are allegedly offered through a clinic. But in all versions, the person or website selling the test is short on details. They aren’t willing or able to provide any information about how the test works, where it is sourced, and what laboratory processes it.

Don’t fall for it! These tests are not US Food and Drug Administration approved and will not give accurate results. In fact, requestors may never even receive an actual test kit. Either way, scammers will have made off with the money and personal information.

How to avoid fake coronavirus tests

  • Want a test? Talk to your doctor. Reach out to your healthcare provider. They can help figure out if the test will be covered by insurance and where to find a legitimate clinic. If you don’t have a primary care physician, check out the official website of your local health department for more information on testing availability.
  • Research before buying. Scammers put pressure on people to buy or commit to COVID-19 test scams without giving them time to do further research. Before agreeing to anything, investigate first. Research any claims the company makes. Start with searching BBB.org to see they are BBB Accredited, have good reviews, and if there are complaints or scam reports associated with their business name. In addition, review the warnings on FBI, Federal Trade Commission, Attorney General’s office, and BBB ScamTracker.
  • Understand all options: The Center for Disease Control and Prevention has a detailed guide to testing for COVID-19. Understand the different tests available.
  • Never share your personal information with strangers. Only make purchases and share your personal information with people and companies you know and trust.
  • Check claims of FDA approval. Per the FBI, “Not all COVID-19 antibody tests have been approved by the U.S. Food and Drug Administration (FDA), and their efficacy has not been determined.” Check the FDA website for a list of approved tests and testing companies.

For more information

If you’ve spotted COVID-19 test scams (or any other scam), report them to BBB.org/ScamTracker. Your report can help others to avoid falling victim to this con.

Related: 3 COVID-19 scams targeting seniors

Related: How to avoid a scam

BBB Serving Central Virginia

BBB serving Central Virginia serves Richmond, the Tri-Cities, Charlottesville, and Fredericksburg, as well as 42 surrounding counties from Fauquier to Mecklenburg and Northumberland to Amherst. The nonprofit organization was established in 1954 to advance responsible, honest, and ethical business practices and to promote customer confidence through self-regulation of business. Core services of BBB include business profiles, dispute resolution, truth-in advertising, scam warnings, consumer and business education, and charity review.