Seniors Health Insurance Information Program

  • Financial, Legal, and Insurance Services

    Legal advice and estate planning needs


Seniors Health Insurance Information Program (SHIIP) is a division of the Consumer Services Group of the North Carolina Department of Insurance that assists people with Medicare, Medicare Part D, Medicare supplement, Medicare Advantage and Long term care insurance questions.

We also help citizens recognize and prevent Medicare billing errors and possible fraud and abuse through our NC Senior Medicare Patrol program. (SHIIP) counsels Medicare beneficiaries and caregivers about Medicare, Medicare supplements, Medicare Advantage, Medicare Part D, and long-term care insurance. The counselors on our toll-free line offer free and unbiased information regarding Medicare health care products.

We also help people recognize and prevent Medicare billing errors and possible fraud and abuse through our NC SMP Program. Since the program’s creation in 1986, SHIIP has become a role model for other states and has received two national awards for “innovative” and “exemplary” service.

  • Medicare (Parts A and B)
  • Medicare Supplements
  • Medicare Advantage (Part C)
  • Medicare Prescription Drug Plans (Part D)
  • Medicare Fraud and Abuse
  • Long Term Care Insurance

Seniors Health Insurance Information Program

(855) 408-1212 Website 325 North Salisbury Street
Raleigh, NC 27603